FT
FAQ Templates

ASSET_SPEC // CONTACT_FALLBACK_FAQ

FAQ with Contact FallbackFAQ template

A standard FAQ layout paired with a prominent 'Contact Us' call-to-action for unresolved queries.

Live_Preview_Environment

Frequently Asked Questions

Quick answers to common questions about our platform.

How do I change my password?

You can change your password in the account settings section after logging in.

Where can I find the refund policy?

The current refund policy lists eligibility, time limits, and the request process.

How do I contact support?

Use the contact option provided below for questions not covered here.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Get in Touch

When_to_Use

Choose the contact fallback pattern on support pages where some questions will always remain unanswered. The trailing call-to-action gives users a clear next step instead of a dead end.

Source_Manifest

Source_Inspector // HTML
<section class="faq-fallback" style="max-width: 48rem; margin: 0 auto; padding: 3rem 1rem; font-family: sans-serif;">
  <div style="text-align: center; margin-bottom: 3rem;">
    <h2 style="font-size: 2rem; font-weight: 800; color: #111827;">Frequently Asked Questions</h2>
    <p style="color: #4b5563; margin-top: 1rem;">Quick answers to common questions about our platform.</p>
  </div>

  <div style="border-top: 1px solid #e5e7eb; margin-bottom: 3rem;">
    <details style="padding: 1.5rem 0; border-bottom: 1px solid #e5e7eb;" open>
      <summary style="font-weight: 600; cursor: pointer; list-style: none; display: flex; justify-content: space-between;">
        Where is my data stored?
        <span>+</span>
      </summary>
      <p style="margin-top: 1rem; color: #4b5563;">Review the provider's security and data-region documentation for current storage details.</p>
    </details>
    <details style="padding: 1.5rem 0; border-bottom: 1px solid #e5e7eb;">
      <summary style="font-weight: 600; cursor: pointer; list-style: none; display: flex; justify-content: space-between;">
        How do I update my billing info?
        <span>+</span>
      </summary>
      <p style="margin-top: 1rem; color: #4b5563;">Navigate to Settings > Billing to update your credit card or billing address.</p>
    </details>
  </div>

  <div style="background-color: #f3f4f6; padding: 2rem; border-radius: 1rem; text-align: center;">
    <h3 style="font-size: 1.25rem; font-weight: 700; color: #111827;">Still have questions?</h3>
    <p style="color: #4b5563; margin-top: 0.5rem; margin-bottom: 1.5rem;">Can't find the answer you're looking for? Please chat to our friendly team.</p>
    <a href="/contact" style="background-color: #2563eb; color: white; padding: 0.75rem 1.5rem; border-radius: 0.5rem; text-decoration: none; font-weight: 600;">Get in touch</a>
  </div>
</section>
READ_ONLY